FAQ's
Bus Éireann: Frequently Asked Questions
How to pay for Bus Éireann services - buying and validating tickets
You can buy tickets online, in-app, at ticket offices, or from the driver (where available). Validate tickets using the app or as instructed on your ticket type.
Where may I find information on Bus Éireann's Conditions of Carriage?
The Conditions of Carriage are available on the operator’s website under customer information, including policies for refunds, luggage, and passenger conduct.
Are there bus services to Airports?
We operate services to Dublin Airport, Ireland West Airport Knock, Kerry Airport, Cork Airport and Shannon Airport. If you are travelling to an airport, we suggest that you plan your journey so as to arrive at least three hours before the recommended check-in time shown on your air tickets.
Can I carry a dog or other animal on Bus Éireann services?
Guide-dogs and Assistance Dogs only. We do not permit dogs, cats or any other animals or live fowl of any description to be carried on our services.
